SERVICES

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Just check the links below for any inquiry. Can’t find it, just contact us through here.

  • Secure payment

    Kittieyiyi guarantees a secure online payment. When you enter your bank details, you are never on the site Kittieyiyi but on the secure payment site. Kittieyiyi has at no time access to your bank details. Credit card online payment is made via the security system "Secure Socket Layer" (SSL) for encrypting your banking information when transmitted over the network. All your purchases from Kittieyiyi are protected and secure. Your bank details are encrypted and will not be recorded. You can do your shopping with us in peace.
    Credit card online payment is made via the security system "Secure Socket Layer" (SSL) for encrypting your banking information when transmitted over the network.
    All your purchases from Kittieyiyi are protected and secure. Your bank details are encrypted and will not be recorded.
    You can do your shopping with us in peace.

  • Shipping

    KITTIEYIYI aims to deliver within the time agreed upon at purchase. However, we are unable to guarantee that all orders will be delivered within the stipulated time frame
    Our aim is to have your items shipped to you as fast as possible. Therefore if you have purchased more than 1 item, you may receive your purchases at different times. If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
    If you are unavailable to take delivery or collection, we may leave a card giving you instructions on either re-delivery or collection from the carrier.
    To track your order, please use the tracking ID sent to you in the confirmation email your items have been shipped out. As a precaution, please keep the receipt of the delivered product. In the rare circumstance that your item has a defect or is missing from your order please follow the directions in our FAQ or contact Customer Service at This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Return

    For any reason should you wish to return your item(s), please contact Kittieyiyi’s Customer Service to initiate the return. 
    Please ensure that the Return Slip is included in the parcel, and that the item(s) have not been worn and are in their original packaging.
    The item(s) must be returned to our returns address within 30 days upon receiving the item(s): Kittieyiyi 34, Jalan Terasek 2, Bangsar Baru, 59100 Kuala Lumpur, Wilayah Persekutuan, Malaysia
    Should you have any further enquiries, please feel free to contact Customer Service at This email address is being protected from spambots. You need JavaScript enabled to view it.