SERVICES

Yes? How may we help

Just check the links below for any inquiry. Can’t find it, just contact us through here.

How to place an order

place-order

How to shop online

At Kittieyiyi, all our products have their own specific sizes as our products are custom made. In order to ease your shopping experience, we do advice customers to read the details sized measurements before making any purchases. The sized details can be found in the Description Section of the specific Product Page.


Meet product in "person"

At Kittieyiyi, all our products have their own specific sizes as our products are custom made. In order to ease your shopping experience, we do advice customers to read the details sized measurements before making any purchases. The sized details can be found in the Description Section of the specific Product Page.

What is your size guideline ?

size-guideline

SIZE CHART GUIDELINE

At Kittieyiyi, all our products have their own specific sizes as our products are custom made. In order to ease your shopping experience, we do advice customers to read the details sized measurements before making any purchases. The sized details can be found in the Description Section of the specific Product Page.


Our products is using centimeter (cm) as the main unit measurment.

BUST (B)

Measure the fullest part of your bust while wearing a bra that fits

WAIST (W)

Measure around your waist at the narrowest point

HIPS (H)

Measure around the fullest part of your low hip.



If you still have questions about sizing, please do contact us through here and we will get back to you as soon as possible.

What is your delivery method ?

DELIVERY METHOD

At Kittie Yiyi, we always want our customer to have the best shopping experience by getting their purchases fast and safely. That's why we deliver our products to you by the most trusted delivery companies which are Pos Laju and DHL.


delivery poslaju
 
delivery dhl




DELIVERY FEES

We keep our delivery fees to a minimum so that our customers can save more in their purchases. For delivery within Malaysia, shipping will be free. As for other country besides Malaysia, delivery fees will be at 30USD. Any orders above 300USD will enjoy free shipping.



DELIVERY TIME

Our aims is to deliver within the time agreed upon at purchase which is in between 2-9 days. However, we are unable to guarantee that all orders will be delivered within the stipulated time frame. If you want to track your order, please do email us at customer@kittieyiyi.com, please do put in your purchase details which including product ID, date purchase and name and we will get back to you as soon as possible.

In the rare circumstance that your item is missing from your order, please do contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and our management team will look into the matter.

faq delivery

What forms of payment methods do you offer ?

faq payment

PAYMENT OPTIONS

You can easily make payment via the following options


PayPal

PayPal is a payment method for online purchases that allows users to send and receive money online. PayPal offers a fast, safe and easy method of payment without disclosing your credit card or other financial information to the merchant. For more information, visit Paypal.



Bank Transfer

Bank Name:

Account Name:

Account Number:

To ease our customers, Bank Transfer is also available for customers. After placing your order, you have 24 hours to make payment and email us your Bank Transfer slip to avoid your order being canceled. We strongly recommend using Online Banking (Direct Debit) for instant payment and processing.

Our team is working hard in order for our customers to have a wonderful shopping experience.
Should you have any further enquiries, please feel free to contact Customer Service at This email address is being protected from spambots. You need JavaScript enabled to view it.